Shipping policy

Last Updated: 2026-07-09

Processing Time

All Orders are processed within 1–2 business days after payment confirmation after receiving your order confirmation email. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping Options

Coffeehot offers the following shipping options within the United States:

• Standard Shipping (Orders under $200): $9.90

• Free Standard Shipping on orders over $200

Processing Time:
1–2 business days

Transit Time:
5–8 business days

Estimated Delivery:
6–10 business days after your order is placed.

Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email once your order has shipped containing your tracking information. The tracking information may take up to 24 hours after shipping to update in the carrier's system.

For any questions about your shipment or to track your order, please contact us at support@coffeehot.net.

Shipping Locations

Shipping Locations

Coffeehot currently ships only within the United States.

At this time, we deliver to residential and eligible business addresses in the 50 U.S. states. We do not offer international shipping.

If you have any questions regarding shipping eligibility, please contact us at support@coffeehot.net before placing your order.

Lost or Damaged Shipments

Coffeehot is not responsible for lost or stolen packages that show as "delivered" by the carrier. If your tracking information shows that your package was delivered but you have not received it, please contact the carrier directly to file a claim.

For packages damaged during shipping, please contact us at support@coffeehot.net within 48 hours of receiving your order. Please include photos of the damaged packaging and products.

Address Changes

If you need to change your shipping address after placing your order, please contact us as soon as possible at support@coffeehot.net. We will do our best to accommodate your request, but we cannot guarantee that we can change the shipping address if the order has already been processed.

Shipping Insurance

All orders are shipped with the carrier's standard liability coverage where applicable.

Contact Us

If you have any questions about our shipping policy, please contact us:

Email: support@coffeehot.net
Phone: +1 (423) 903-5415
Address: 3101 W Sunflower Ave, Santa Ana California 92799, United States